Responsible Gambling Tools and Where to Get Help

Every account at Betti Online Casino comes with a set of tools that let players set their own boundaries before they start playing. Deposit limits can be set on a daily, weekly or monthly basis, and a Time Out can be activated for 1 day, 1 week or 1 month to pause the account without closing it. Once a Time Out is confirmed it cannot be reversed from the site itself, so the chosen period runs its full course.

Limit changes are not all treated the same way. A decrease to a deposit limit applies immediately, while an increase or a removal only takes effect after a 24-hour cool-down, giving a pause for reconsideration. These settings sit under My Account, Settings, Your Limits, once you sign in to your account, alongside a 10-question self-test that helps a player review their own play.

Time-Outs and Self-Exclusion

For a break longer than a month, self-exclusion can be requested by email; if no specific period is stated, it runs for a minimum of 24 hours. An account can also be closed completely, and that closure stays valid for 6 months. Because our operator, Sefiarray B.V., runs other brands too, a Time Out, self-exclusion or closure applies only to the Betti account and does not carry over automatically to those other sites. Parental control software such as NetNanny and Cyber Patrol can also be installed on a shared device.

Our Responsible Gambling Tools at a Glance

Each tool covers a different length of break, from a short pause of a single day to a closure that stays in place for months.

Tool	How it works
Deposit limits	Daily, weekly or monthly; decreases apply immediately
Time Out	1 day, 1 week or 1 month; cannot be reversed on site
Self-exclusion	Requested by email; minimum 24 hours if no period is given
Account closure	Valid for 6 months
Limit increase or removal	Takes effect after a 24-hour cool-down
Self-test	10-question checklist to review play

The short options cover a day-to-day pause, while email self-exclusion and account closure are built for a longer step back, and the withdrawal limits that apply to deposits and payouts remain unaffected by which option is chosen.

Getting Extra Support When You Need It

If a question about any of these tools comes up, our support team can be reached through live chat or email, and both channels can help with activating a limit, a Time Out or a self-exclusion request. Anyone opening an account must be at least 18 years old, and the same age rule applies to every responsible gambling setting described here.

Some protections carry a financial condition. If a self-excluded or timed-out account has £10,000 or more pending in withdrawals, an admin fee of 50% may be applied before the balance is released. This is worth knowing before requesting a Time Out with a large balance still sitting in the account.

If a complaint about a responsible gambling setting is not resolved through support, it can be escalated to Curaçao eGaming in line with our licence, number OGL/2024/842/0350. A broader look at how these tools sit alongside the rest of what we offer is covered in our full site overview.